Security and Privacy Statement
We respect your privacy. When you provide us with information through Granlen.com, your visit to Granlen.com is subject to this Privacy Policy and our Terms and Conditions. It is important for you to understand what information we collect about you during your visit and what we do with that information. Please note that this Privacy Policy governs only information provided to Granlen.com and communications from Granlen.com.
1. Personal Information provided to Granlen.com
We do not collect personal information about you, except when you provide it to us. For example, if you decide to complete a user registration form, you may be asked to provide certain information such as your contact information (name, e-mail address, mailing address, and telephone number), age group, gender and product and/or cosmetic concerns, and the Granlen, LLC products you use. If you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiration date. To protect your personal information, users registering at Granlen.com must also enter an e-mail address and password. If you would prefer that we not collect any personal information from you, please do not provide us with any such information.
When you submit your personal information on Granlen.com, you are giving your consent to the collection, use, and disclosure of your personal information as set forth in this Privacy Policy.
2. Opt-In Communications
If you opt-in during Granlen.com registration process or at other times when you submit personal information to identify you as a customer, the information you provide may be used by Granlen.com to create and deliver to you our newsletters, surveys or other communications containing product information, cosmetics tips or promotions ("Opt-In Communications"). If you prefer not to receive such Opt-In Communications, please do not opt-in to receive these communications. If you do opt-in and later decide that you would no longer like to receive these communications, see below.
3. Communications to Serve You
If you have elected to provide us with your contact information, e.g., by registering at Granlen.com, e-mailing our Customer Service department or placing an order, we may provide you with service related announcements concerning Granlen, Inc. or contact you regarding your customer service requests or your order. For example, all registered users will receive a welcoming e-mail to confirm their registration. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that Granlen.com offers its customers.
4. We do not Disclose Personal Information to Third Party Marketing
We will never provide your personal information to third parties for their use in marketing of their products or services to you.
5. Fraud Protection and Compliance with Law
We may disclose any information, including personal information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personal information, with other companies and organizations for credit fraud protection and risk reduction. Your data may be transferred to such parties in these circumstances.
6. Security
We implement various security measures in accordance with industry standards to protect the security of your personal information both online and offline. If you have any questions about security at Granlen, you can contact us: privacy@granlen.com
7. Notification of Changes
We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your personal information will be based on the privacy policy in effect at the time the information is acquired.
8. Updating Your Information
You have the ability to review, change and/or correct the personal information you provide us. If you are a registered user, you can also review, change or correct your personal information at any time by contacting us. You may request that we deactivate your account.
9. Choice/Opt-Out
You may opt-out of receiving future Opt-In Communications from Granlen.com when you register at Granlen or otherwise provide your contact information to Granlen.com. You may change your preferences at any time by revising your profile. Clicking the "unsubscribe" link at the bottom of any e-mail Opt-In Communication you receive from us and following the instructions provided therein, or by e-mailing us.
10. Comments
We have taken great measures to ensure that your visit to Granlen is an excellent one and that your privacy is respected. If you have any questions, comments or concerns about Granlen's privacy practices, please contact us: privacy@granlen.com